Privacy Policy
Sasha Therese Pty Ltd (ABN 33 666 238 722)
Last updated: 12 August 2026
1. About this Privacy Policy
Sasha Therese Pty Ltd (ABN 33 666 238 722) (Sasha Therese, we, us or our) is committed to protecting personal information and handling it in accordance with applicable data privacy laws and regulations, including but not limited to the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), the General Data Protection Regulation (EU) 2016/679 (GDPR), the Personal Information Protection and Electronic Documents Act (PIPEDA), and the California Consumer Privacy Act as amended by the California Privacy Rights Act. Sasha Therese is also committed to comply with the Spam Act 2003 (Cth).
This Privacy Policy explains how we collect, hold, use and disclose personal information when you:
- visit or use our website available at /;
- purchase products from us;
- create an online account;
- subscribe to our mailing list;
- subscribe to our SMS/mobile messaging service;
- contact us or interact with us;
- engage with us through social media or other online platforms.
Before accessing or using our services, please ensure that you have read and understood our collection, storage, use and disclosure of your personal information as described in this Privacy Policy. By using our services, you agree to the practices described in this Privacy Policy.
Our website is not intended for or directed to persons under the age of 18, and we will not knowingly collect information from persons under 18. To provide information to us through registration, making a purchase, or in any other manner on our website, you must be 18 years of age or older.
2. What is personal information?
Personal information means information or an opinion about an identified individual, an individual who is reasonably identifiable, or a household, whether the information or opinion is true or not and whether it is recorded in a material form or not.
3. Personal information we collect
We collect personal information that is reasonably necessary for our business functions and activities as an online retailer.
The types of personal information that we may collect include:
- Account information, including username, password, account login details, order history, saved preferences and account settings.
- Transaction and order information, including products purchased, order numbers, purchase history, delivery preferences, returns and exchange information, payment status and related customer service records.
- Payment-related information, including payment method and transaction confirmation details.
- Sizing and preference information, including garment size, fit preferences, style preferences and other information you choose to provide.
- Marketing and communication information, including newsletter subscriptions, SMS/mobile messaging subscriptions, marketing preferences, responses to surveys or promotions, and records of communications with us.
- Technical and usage information, including IP address, browser type, device identifiers, operating system, pages visited, links clicked, referring website, session information and cookies.
- SMS and mobile messaging data, including your mobile number, subscription and opt-out records.
- Social media information, where you interact with us through platforms such as Instagram, TikTok or Facebook.
De-identified Information: To the extent that we are in possession of de-identified information, we commit to maintaining and using de-identified information without attempting to re-identify the information.
4. How we collect personal information
We usually collect personal information directly from you, including when you:
- place an order through our website;
- create or update an online account;
- subscribe to our mailing list;
- subscribe to or interact with our SMS/mobile messaging service;
- contact us or engage with us by email, social media, online form or other communication channel;
- participate in a promotion, competition or survey;
- request customer support, a return or an exchange;
- browse or interact with our website.
5. Cookie Policy
We may use cookies, pixels, tags and similar technologies to operate our website, improve user experience, understand website traffic, measure marketing performance and deliver relevant advertising.
These technologies may collect technical and usage information such as your IP address, device identifiers, browser details, pages viewed and interactions with our website.
For more information about the specific cookies we use, including who sets the cookies and duration, please reference our Cookie Policy page.
6. Why we collect, use and disclose personal information
We collect, use and disclose personal information for purposes connected with our business, including to:
- process, fulfil and deliver orders;
- manage payments, refunds, returns and exchanges;
- create and manage customer accounts;
- provide customer service and respond to enquiries;
- communicate with you about orders, products and services;
- send marketing communications where permitted by law;
- personalise and improve your shopping experience;
- operate, maintain, secure and improve our website;
- prevent fraud and unlawful activity;
- comply with legal obligations.
7. Disclosure of personal information
We do not sell personal information. We may disclose personal information to third parties where reasonably necessary for the purposes described in this Privacy Policy.
8. Overseas disclosure
We are headquartered in Australia, and the personal information we collect may be transferred to, processed on, and stored on servers located within Australia or other countries where our third-party service providers may be located.
9. Third-party websites and social media platforms
Our website may contain links to third-party websites, applications or platforms. We are not responsible for the privacy practices or content of those third-party services.
10. Anonymity and pseudonymity
Where practicable, you may deal with us anonymously or using a pseudonym. However, this may not be possible where we need personal information to provide products or services.
11. Security of personal information
We take reasonable steps to protect personal information from misuse, interference and loss, and from unauthorised access, modification or disclosure.
12. Retention and deletion
We retain personal information for as long as reasonably necessary for the purposes for which it was collected.
13. Data subject rights
Where applicable law allows for such rights, you may have privacy rights in relation to the personal information we collect.
14. Privacy complaints
If you have a concern or complaint about how we have handled your personal information, please get in touch with us using the details provided below.
15. Lawful Basis
If you reside in the United Kingdom or any country within the European Economic Area, our lawful bases include consent, performance of a contract, legal obligations and legitimate interests.
16. Sensitive Personal Information
We do not collect or process any sensitive personal information as defined under applicable law.
17. Contact us
Sasha Therese Pty Ltd
ABN 33 666 238 722
Email: contact@sashatheresestore.com
Contact form: /pages/contact
18. Changes to this Privacy Policy
We may update this Privacy Policy from time to time by publishing the updated version on our website.
